Terms of Service

Welcome to Navaixo ("Navaixo," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of Navaixo.com, our software, AI services, websites, applications, and related products (collectively, the "Services").

By accessing or using our Services, you agree to these Terms. If you do not agree, you may not use our Services.

1. Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms.

If you are using the Services on behalf of a company or organization, you represent that you have authority to bind that entity.

2. Services

Navaixo provides AI-powered software and automation solutions, including but not limited to:

AI Voice Agents

AI Chat Assistants

SMS Automation

Social Media Messaging

Customer Support Automation

Appointment Scheduling

CRM Integrations

Workflow Automation

Analytics and Reporting

Other AI-powered business solutions

We reserve the right to modify, improve, suspend, or discontinue any part of the Services at any time.

3. Accounts

You are responsible for:

Maintaining the confidentiality of your account credentials

All activity occurring under your account

Providing accurate and current information

Promptly notifying us of unauthorized access

We may suspend or terminate accounts that violate these Terms.

4. Acceptable Use

You agree not to use the Services to:

Violate any law or regulation

Infringe intellectual property rights

Distribute malware or malicious code

Send spam or unauthorized marketing

Harass, threaten, or abuse others

Impersonate another person or organization

Interfere with the operation or security of the Services

Attempt unauthorized access to our systems

5. AI Services

Our AI-generated responses are provided for informational and business purposes only.

AI may occasionally produce inaccurate, incomplete, or outdated information. You are responsible for reviewing important outputs before relying on them.

Navaixo does not guarantee that AI-generated content is always accurate or suitable for your specific needs.

6. Customer Responsibilities

Customers are responsible for:

Ensuring compliance with applicable laws

Obtaining required consents for communications and call recording

Maintaining the accuracy of information uploaded to the platform

Properly configuring AI assistants

Reviewing AI responses where appropriate

7. Intellectual Property

All software, technology, trademarks, logos, graphics, designs, and content provided by Navaixo remain the exclusive property of Navaixo or its licensors.

You may not:

Copy

Modify

Reverse engineer

Redistribute

Sell

License

Create derivative works

without our prior written permission.

8. Customer Content

You retain ownership of the information, files, and content you upload.

You grant Navaixo a limited license to use, process, transmit, and store such content solely to provide and improve the Services.

9. Payments

If you purchase paid Services:

Fees are due according to your selected plan.

Subscription fees renew automatically unless canceled before the renewal date.

All fees are non-refundable unless required by law or stated otherwise.

Failure to pay may result in suspension or termination of Services.

10. Service Availability

While we strive for reliable service, we do not guarantee uninterrupted or error-free operation.

Maintenance, updates, internet outages, or third-party service interruptions may affect availability.

11. Third-Party Services

Our Services may integrate with third-party providers such as CRMs, payment processors, messaging platforms, calendars, and communication services.

We are not responsible for the availability, accuracy, or performance of third-party services.

12. Disclaimer of Warranties

The Services are provided "AS IS" and "AS AVAILABLE."

To the fullest extent permitted by law, Navaixo disclaims all warranties, including implied warranties of:

Merchantability

Fitness for a particular purpose

Non-infringement

Accuracy

Reliability

Availability

13. Limitation of Liability

To the maximum extent permitted by law, Navaixo, its officers, employees, affiliates, and partners shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, data, goodwill, or business opportunities arising from your use of the Services.

Our total liability for any claim shall not exceed the amount you paid to Navaixo during the twelve (12) months preceding the claim.

14. Indemnification

You agree to defend, indemnify, and hold harmless Navaixo and its affiliates, officers, employees, and agents from any claims, damages, liabilities, costs, and expenses arising from:

Your use of the Services

Your violation of these Terms

Your violation of applicable laws

Your infringement of third-party rights

15. Suspension and Termination

We may suspend or terminate your access to the Services immediately if:

You violate these Terms

Your account is used unlawfully

Continued access poses a security or legal risk

Required by law

Termination does not relieve you of any payment obligations incurred before termination.

16. Privacy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

17. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles.

Any legal action arising from these Terms shall be brought exclusively in the state or federal courts located in Dallas County, Texas.

18. Changes to These Terms

We may update these Terms from time to time.

The updated version will be posted on our website with a revised effective date.

Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

19. Contact Us

If you have questions about these Terms, please contact us:

Navaixo

Website: https://navaixo.com

Email: [email protected]

20. Entire Agreement

These Terms, together with our Privacy Policy and any additional written agreements between you and Navaixo, constitute the entire agreement between the parties regarding the Services and supersede all prior agreements or understandings.

© 2026 Navaixo. All rights reserved.